The specialist Poppy Dementia Suite is the first of its kind for Salford and is located in the Humphrey Booth Resource Centre in Swinton. It is a warm and welcoming purpose-built space, offering a home-from-home experience for individuals requiring short-term dementia respite care.
Opening in January 2023, the suite has been sympathetically designed to meet the needs of those individuals living with moderate to advanced dementia. Our 4 bedrooms rooms have a modern hotel feel, each with its own en-suite bathroom, flat-screen TV, and seating area making it suitable for all ages, including those living with Young Onset Dementia.
We also have a comfortable, airy lounge and kitchen diner area where guests can spend time taking part in a range of activities, or simply relaxing. Our secure courtyard garden is an ideal space for enjoying a spot of gardening, or for those who enjoy taking a walk. Read more about our facilities and see our photo gallery here.
Our expert staff offers extraordinary support for your loved ones. We understand that we are all individuals, and our care reflects this, ensuring each guest receives bespoke, personalised support to suit their needs. With years of dementia care experience under our belts, and an extensive training and development programme to keep our staff up to date with all the latest innovations and techniques, we can offer you peace of mind when you need it most.
For more information, read our Frequently Asked Questions below, or call us on 0161 607 7150.
What do I do if I don’t have a social worker?
If you don’t yet have a social worker, it is advisable that you contact the Adult Social Care Contact Centre on 0161 631 4777. The Social Care team will be able to arrange an assessment of need for your loved one.
An assessment of need will help you to get the right level of care and support for your loved one and may include support in the home, day service support, or respite care.
What happens next?
Once a social worker has made a referral, we will arrange for our team to visit the person being referred, in their own home. During the visit, we will find out more about their needs, their likes, and dislikes, and the ways in which dementia impacts their daily life so that we can best support them during their stay. We will usually contact you to arrange a visit within two weeks of receiving the referral.
After the home visit, once the referral has been approved we will invite the person referred, along with their social worker and family member/carer, to visit our dementia suite to experience our surroundings and find out more about our bespoke service. This also helps to familiarise the person visiting with our facilities and environment and offers re-assurance to families or carers who want to see first hand where their loved one will be staying.
Do I have to pay for a stay at Poppy Dementia Suite?
If a referral has been made via the Adult Social Care team they will be able to discuss costs with you in more detail. If the person you support qualifies for council-funded respite care this can usually be covered via the Adult Social Care team or through a personal budget, but we recommend speaking to your Social Worker to confirm this.
If a respite stay is not able to be commissioned via a social worker, we will be offering the option to pay privately in future and ask you to contact us on 0161 607 7150 to discuss this.
When will I know if the referral has been successful?
Once the home care visit has taken place, we will contact the Adult Social Care team within 72 hours to let them know if the referral has been successful and to check availability.
How do I know that you have agreed to the dates that I have requested?
Once we have confirmed dates with a social worker, we will send a confirmation letter with further details.
This will include the dates of the respite stay, along with other useful information for the visit.
I’m a social worker, is it possible to arrange a viewing at the Poppy Dementia Suite?
If you are a social worker, or healthcare professional, and would like to view our facilities please contact us on 0161 607 7150 or email firstname.lastname@example.org
We can arrange for you to visit the Poppy Dementia Suite, or Poppy Dementia Day Support, so that you can see firsthand what we can offer and how we can support you and the people you support too.
Can you cater to special dietary requests?
We can cater to special dietary requests, including allergies, religious restrictions and medically recommended diets or plans.
Please include details of this on the initial referral form and then we can discuss it in further detail during the home visit.
Is the Poppy Dementia Suite accessible?
All areas of the Poppy Dementia Suite are accessible via wheelchair. We are based on a single level, with accessible bedrooms, bathrooms, doorways, etc.
We also have a range of mobility aids available in some of our rooms including a hoist, bathing aids, and other specialist equipment. When completing our referral form, we ask you to provide details of any mobility or physical requirements and will discuss this in more detail during our home visit.