At Aspire we welcome your feedback and are always grateful for your suggestions as to how we can improve our services. We adopt an open door approach and have accessible information which helps to support people to get the right results.
Sometimes mistakes can happen and might result in something going wrong. Sometimes we do things really well and you will be very happy with the service we provide. It is important to us that we get it right for our customers, so please get in touch with us and let us know what we do well and what we could do better.
We attain the highest standards of care through our commitment to quality, safety, and compliance. At Aspire we strive for excellence in all areas of our work. We have a range of policies and procedures to ensure we provide high-quality and safe services. We are regulated by CQC and are assessed by Autism Accreditation in keeping with key standards. Our own Quality Assurance Framework provides additional monitoring and continuous improvement of the services we offer.